Telemarketing CRM with SPAM Control & Call Analysis
LeadGER helps telemarketing teams manage leads, call faster, improve contactability, follow up efficiently and convert more business with the power of Smart31 and SmartRMI.
Manage every lead from first touch to final outcome.
LeadGER is more than a dialer. Import leads in bulk, assign them to the right agents, track every interaction, schedule follow-ups and keep the complete calling history in one place.
- Bulk CSV lead import and distribution
- Lead ownership, status and disposition tracking
- Follow-up date, time, notes and interaction history
- Automatic call logging inside the CRM
Powerful Progressive Dialer
Maximise agent productivity with intelligent dialing. Connect with more prospects in less time and focus on real conversations.
- Higher contact rates
- Auto call distribution
- Reduce idle time
- Increase conversions
Live CallYour Business
SPAM Control for Better Contactability
Smart31 helps improve calling efficiency and contactability by reducing the chances of your legitimate business numbers being marked as spam.
- Higher answer rates
- Protect your calling reputation
- Reach the right people
- More meaningful conversations
Call Analysis for Continuous Improvement
SmartRMI gives you deep visibility into conversations with call recording, AI-powered analysis and actionable insights to coach your team and close more business.
- Call recordings & playbacks
- AI-powered call insights
- Agent coaching & quality monitoring
- Turn conversations into better results
AI Summary
Customer is interested in the product. Requested a demo next week. Positive conversation.
Sentiment
Run every outbound campaign from one place.
Create campaigns, import data, assign agents, start calling and monitor outcomes without losing visibility across teams.
- Create separate campaigns for products, clients or portfolios
- Assign data and agents campaign-wise
- Track call outcomes, pending leads and follow-ups
- Monitor campaign and agent performance in real time
One continuous communication workflow.
From importing a lead or account to the final conversion or resolution, LeadGER keeps every step connected.
Built for Remote Teams and Work From Home.
Enable your telecalling teams to be productive from anywhere. LeadGER gives you the tools, visibility and security to manage distributed teams with ease.
- Remote agents
- Browser access
- Manager visibility
- Distributed teams
Two Markets. One Powerful Platform.
Different goals. Same powerful CRM.